PagerDuty, Inc. has recently released its 10-Q report, providing detailed insights into the company's financial performance and operations. PagerDuty operates as a digital operations management platform, offering services to various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. The company's platform collects data and digital signals from software-enabled systems and devices, utilizing machine learning to correlate, process, and predict opportunities and issues. PagerDuty generates revenue primarily from cloud-hosted subscription fees and term-license software subscription fees.
In the 10-Q report, PagerDuty discussed its management's analysis of financial condition and results of operations, highlighting key business metrics and results of operations for the three months ended October 31, 2024. The company reported revenue of $118,946,000 for the period, reflecting a 9.4% increase compared to the same period in 2023. PagerDuty's cost of revenue amounted to $20,268,000, resulting in a gross margin of 83.0%. The company's operating expenses, including research and development, sales and marketing, and general and administrative expenses, totaled $108,971,000.
PagerDuty also provided key business metrics, including the number of customers and dollar-based net retention rate. As of October 31, 2024, PagerDuty had 15,050 customers, with 825 customers having greater than $100.0 thousand in annual recurring revenue. The dollar-based net retention rate for all customers was reported at 107% for the last 12 months ended October 31, 2024.
The company's financial report offers a comprehensive overview of its performance and strategic focus, providing investors and stakeholders with valuable insights into PagerDuty's business operations and financial health. The market has reacted to these announcements by moving the company's shares 1.7% to a price of $21.37. For the full picture, make sure to review PagerDuty's 10-Q report.