Dynatrace (NYSE: DT) has announced a transition in its leadership team with the appointment of Steve McMahon as the new Chief Customer Officer, effective May 12, 2025. This move follows the retirement of Matthias Dollentz-Scharer, who has served in this role for over 10 years and will continue in an advisory capacity through September 30, 2025.
Steve McMahon brings over 25 years of experience in driving exceptional customer experience and productivity. He is currently the Chief Customer Success Officer at Zscaler and has previously held leadership positions at CrowdStrike and Splunk, as well as serving in the United States Navy.
Dynatrace's CEO, Rick McConnell, expressed confidence in McMahon's appointment, emphasizing his expertise in developing programs to drive customer value, adoption, and success. McMahon himself conveyed his excitement at joining Dynatrace, highlighting the company's industry-leading observability platform and its ability to deliver insights and visibility for optimizing and scaling digital businesses.
McConnell also expressed gratitude to Matthias Dollentz-Scharer for his contributions to building a world-class customer success organization at Dynatrace and positioning the company for future growth.
Dynatrace, known for its AI-powered observability platform, aims to help modern digital businesses transform complexity into powerful assets. The company's focus on leveraging AI-powered insights enables organizations to analyze, automate, and innovate faster, driving their business forward.
The specific changes in metrics and financial performance, however, were not included in the press release. Following these announcements, the company's shares moved 1.0%, and are now trading at a price of $42.6. For the full picture, make sure to review Dynatrace's 8-K report.
