Sprinklr (NYSE: CXM) has reported its first quarter fiscal 2026 financial results, showing a 5% year-over-year increase in total revenue to $205.5 million. Subscription revenue also saw a 4% year-over-year increase to $184.1 million. The company reported net cash provided by operating activities of $83.8 million and free cash flow of $80.7 million. It also noted a 2% and 5% year-over-year increase in remaining performance obligations (RPO) and current RPO (CRPO), respectively.
The company reported a total of 146 $1 million customers, marking a 6% increase year-over-year. Sprinklr's cash, cash equivalents, and marketable securities as of April 30, 2025, totaled $570.2 million.
While the GAAP operating margin for the first quarter was (1)%, the non-GAAP operating margin stood at 18%, compared to 3% and 11% in the first quarter of fiscal year 2025, respectively. The company also provided guidance for the second fiscal quarter ending July 31, 2025, with subscription revenue expected to range between $184 million and $185 million, and total revenue expected to range between $205 million and $206 million.
Looking ahead to the full fiscal year ending January 31, 2026, Sprinklr forecasted subscription revenue to be between $741 million and $743 million, with total revenue between $825 million and $827 million. The company also projected non-GAAP operating income to range between $129 million and $131 million, with non-GAAP net income per share between $0.39 and $0.40, assuming 277 million diluted weighted-average shares outstanding.
Additionally, in June 2025, Sprinklr's board of directors authorized a new $150 million stock buyback program, reflecting the company's strong balance sheet and free cash flow generation.
Sprinklr's CEO, Rory Read, emphasized the company's focus on improving execution and delivering business value to the brands it serves with its AI-native CXM platform. He also highlighted the record free cash flow generated in the quarter, positioning the company well to execute its strategy and enhance customer experiences.
Sprinklr's conference call to discuss the financial results and outlook is scheduled for June 4, 2025, at 8:30 a.m. Eastern Time.
Sprinklr, headquartered in New York City, works with more than 1,900 global enterprises, including brands like Microsoft, P&G, Samsung, and 60% of the Fortune 100, to redefine the world's ability to make every customer experience extraordinary. Following these announcements, the company's shares moved 3.45%, and are now trading at a price of $8.845. Check out the company's full 8-K submission here.
