Erie Insurance has announced that it has resumed full business operations following an information security incident. The company has confirmed that key services and systems have been safely and securely restored, allowing local agents, claims teams, and customer care teams to return to regular ways of servicing customers.
After a comprehensive forensics investigation conducted by independent cybersecurity specialists, Erie Insurance has stated that there is no evidence of any sensitive personal information, financial records, or legally protected data being breached by the threat actor during the incident.
This update comes as a relief to the company's customers and stakeholders, as Erie Insurance has a longstanding reputation for being there for its customers when they need it most. The company has expressed its appreciation for the teams who worked tirelessly on the recovery efforts and the agents and employees who upheld the company's commitment to service.
This announcement marks a significant milestone in Erie Insurance's efforts to recover from the information security incident and underscores the company's commitment to safeguarding the data and privacy of its customers. Today the company's shares have moved -1.98% to a price of $340.07. For more information, read the company's full 8-K submission here.
