Sprinklr (NYSE: CXM) has reported its financial results for the second fiscal quarter ended July 31, 2025. The company's total revenue for the second quarter was $212.0 million, representing an 8% increase from the same period last year. Subscription revenue for the second quarter also saw an increase, reaching $188.5 million, up 6% year-over-year.
The company's operating income showed significant improvement, with GAAP operating income at $16.3 million, compared to an operating loss of $0.1 million in the same quarter the previous year. Non-GAAP operating income was $38.2 million, a notable increase from $19.6 million in the second quarter of fiscal year 2025.
In terms of net income per share, there was a positive change as well. GAAP net income per share, diluted, was $0.05, compared to $0.01 in the second quarter of fiscal year 2025. Non-GAAP net income per share, diluted, for the second quarter was $0.13, up from $0.08 in the same period last year.
The company also provided guidance for the third fiscal quarter ending October 31, 2025, and the full fiscal year ending January 31, 2026. For the third quarter, Sprinklr expects subscription revenue between $186 million and $187 million, and total revenue between $209 million and $210 million. Looking ahead to the full fiscal year, the company anticipates subscription revenue between $746 million and $748 million, and total revenue between $837 million and $839 million.
Additionally, the company reported positive metrics in its customer base, with 149 $1 million customers, which is an increase of 3 customers quarter-over-quarter. Moreover, its remaining performance obligations (RPO) and its current remaining performance obligations (CRPO) were up 4% and 7% year-over-year, respectively.
In terms of leadership changes, Scott Millard has been appointed as the new Chief Revenue Officer, effective September 22nd. However, the company's Chief Financial Officer, Manish Sarin, is set to depart Sprinklr on September 19th.
Sprinklr is a leading enterprise software company that provides a unified customer experience management (unified-CXM) platform, serving over 1,900 enterprises globally, including brands like Microsoft, P&G, and Samsung. Today the company's shares have moved -7.21% to a price of $7.98. Check out the company's full 8-K submission here.