PagerDuty's 10-Q Report Reveals $498.9M ARR and 15,322 Customers

By Philip Seaworth • Thursday, September 04 10:25 • Permanent Link

PagerDuty has recently released its 10-Q report, providing valuable insights into the company's financial performance and operational highlights. PagerDuty, Inc. specializes in digital operations management, offering a platform that collects data and digital signals from various software-enabled systems and devices. Leveraging machine learning, the platform aims to correlate, process, and predict incidents and opportunities. The company caters to a wide range of industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services.

In the 10-Q report, PagerDuty discussed its key business metrics, including Annual Recurring Revenue (ARR), which stood at $498.9 million as of July 31, 2025, reflecting a growth from $474.0 million in 2024. The number of customers increased to 15,322, with 868 customers having an ARR greater than $100.0 thousand, indicating a healthy market penetration and growth trajectory. Moreover, the dollar-based net retention rate was reported at 102% for the last 12 months ended July 31, 2025, signifying the company's ability to retain and expand the ARR from existing paid customers.

In terms of financial results, PagerDuty reported revenue of $123.4 million for the three months ended July 31, 2025, representing a 6.4% increase from the same period in 2024. The company's gross margin improved to 84.6% compared to 82.7% in the previous year, driven by a decrease in cost of revenue. Operating expenses, including research and development, sales and marketing, and general and administrative expenses, totaled $100.8 million, reflecting a decrease of 9.9% from the prior year.

PagerDuty's 10-Q report provides a comprehensive overview of its financial performance and business operations, showcasing its continued growth and focus on digital operations management. Following these announcements, the company's shares moved -3.29%, and are now trading at a price of $15.59. For the full picture, make sure to review PagerDuty's 10-Q report.

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