Charter Communications, Inc. has named Nick Jeffery as its Chief Operating Officer, effective September 1, 2026. Jeffery, who most recently served as President and CEO of Frontier Communications, will lead Marketing and Sales, Field Operations, and Customer Operations across Spectrum’s residential and business Seamless Connectivity and Entertainment services.
Under Jeffery's leadership, Frontier Communications saw sustained revenue growth, expansion of fiber network passings, and a rapid improvement in customer satisfaction, including a 60-point swing in its customer Net Promoter Score (NPS). Prior to Frontier, Jeffery served as CEO of Vodafone UK, where he led a multi-year turnaround, returning Vodafone’s home market in the UK to mobile and broadband revenue, EBITDA, and cash flow growth, underpinned by NPS market leadership.
Charter Communications President & CEO, Chris Winfrey, expressed confidence in Jeffery's ability to drive operational transformation, strengthen customer relationships, direct consumer marketing strategies, and deliver results across diverse market environments. Jeffery's appointment is seen as an opportunity to accelerate Spectrum’s next phase of growth and position it as America’s most reliable and affordable connectivity provider.
Spectrum continues to invest in its network to meet the evolving needs of its customers, with a growing suite of broadband, TV, mobile, and voice services delivered over its Fiber Broadband Network infrastructure. Charter Communications, Inc. is a leading broadband connectivity company with services available to 58 million homes and small to large businesses across 41 states through its Spectrum brand. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi, and mobile experience. Following these announcements, the company's shares moved -2.49%, and are now trading at a price of $189.76. For more information, read the company's full 8-K submission here.
