SoundHound AI completed its acquisition of LivePerson on September 4, 2026, immediately expanding its enterprise reach to 25 of the Fortune 100 and adding a patent portfolio of more than 750 patents.
The combined company said it now has a debt-free balance sheet after retiring LivePerson’s outstanding debt. It also said the deal positions it to target more than $500 million in future revenue from the existing customer base alone.
The transaction brings together SoundHound’s voice and agentic AI stack with LivePerson’s digital messaging infrastructure. SoundHound said LivePerson’s platform will be folded into Oasys, its orchestrated agent system, creating a unified customer engagement platform across voice, web, mobile, SMS, and social channels.
SoundHound also named John Collins as chief financial officer of the combined company. Collins previously held senior roles at LivePerson, including CFO, COO, and interim CEO. In the release, SoundHound highlighted his prior work cutting more than $200 million in costs, moving a business from more than $100 million in annual cash burn to positive free cash flow in a single year, and capturing $227 million of debt discount through debt restructurings.
On the operating side, SoundHound said the deal gives it a larger customer base across enterprise verticals and stronger cross-selling potential. The company said its integrated platform is designed to improve containment rates, speed up resolution times, and lift customer health across LivePerson’s enterprise accounts.
The company also pointed to the scale of the market opportunity, citing Gartner’s forecast that enterprise spend on agentic AI software will reach $985 billion by 2030. Following these announcements, the company's shares moved 0.0%, and are now trading at a price of $6.74. For the full picture, make sure to review SOUNDHOUND AI, INC.'s 8-K report.
