ADT Inc. (NYSE: ADT) has recently announced the appointment of Fawad Ahmad as Executive Vice President and Chief Operating and Customer Officer, and Omar Khan as Executive Vice President and Chief Business Officer. These strategic additions to the executive leadership team are expected to drive growth, innovation, and enhance the customer experience across all channels.
Fawad Ahmad, who brings over 20 years of experience in building global products and leading digital transformations, will oversee ADT’s operations, customer experience, and digital transformation initiatives. His most recent role was as the Chief Strategy & Transformation Officer at State Farm, where he was known for platform modernization and award-winning customer experience.
Omar Khan, who joins ADT from Boston Consulting Group (BCG) where he served as a senior advisor, will lead ADT’s product, innovation, business development, and engineering teams. With a background in strategic planning, business development, and emerging technologies, Khan is well-positioned to shape the future of ADT’s product portfolio and innovation roadmap.
ADT is known for providing safe, smart, and sustainable solutions for people, homes, and small businesses and delivers these through the largest network of smart home security professionals in the U.S.
The press release does not contain specific metrics or figures from the previous period to compare the changes in the company's operations, customer experience, or financial performance. Following these announcements, the company's shares moved 0.0%, and are now trading at a price of $8.21. If you want to know more, read the company's complete 8-K report here.